| Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our privacy statement regarding personal information provided by you.
Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team at enquiries@lulu-red.com |
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| Pricing Policy
The prices displayed on this site are quoted in UK sterling, and are only valid and effective in the UK and ECC. Payments can only be made in UK sterling. The prices include VAT at 17.5% (UK tax). Prices quoted exclusive of postage and packing, this will be added at the rates specified in the delivery section. You will receive a confirmation of your order via email. |
| Product information
We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published including prices and promotions. Prices are subject to change without notice. Prices are inclusive of VAT. Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items. We continually update our online store. From time to time our retail stores may run special local promotions (which may not be available on our web-site) or we may offer special discounts online that are not available in the retail stores. |
| Purchase of products
When you place an order on our website we shall email you acknowledgement. Our acceptance of an order does not take place until dispatch of the order, at which point the purchase contract will be made and you will be charged. We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following: If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website. Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations. If the item has been dispatched simply use the freepost returns label to return the goods to us for a full refund. |
| General
For further details regarding the use of data supplied by you, please see our Privacy Statement. We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website. All rights, including copyright, in this website are owned by or licensed to LULU-RED.COM. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of LULU-RED.COM. We have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Certain (hypertext) links in this site will lead to websites, which are not under our control. When you activate any of these you will leave the LULU-RED.COM website and we have no control over and will accept no responsibility or liability in respect of, the material on any website, which is not under our control. These exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence. These terms and conditions shall be governed by and construed in accordance with English Law. If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions. Copyright © LULU & RED REG.OFFICE: PALLADIUM HSE, 1-4 ARGYLL ST, LONDON, W1F 7LD. Co Reg NO.3931537 VAT Registration Number 814 5194 35 |
| Privacy Policy Statement
At Lulu&red we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you through our regular newsletter and by updating this statement on our website. What information do we collect? We ask for your name, telephone number, home address, email address and age for competitions, prize draws or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Web site to help us develop and improve it further. What the data will be used for? Your data will enable us, and our processors to fulfil your order, and to notify you about important functionality changes. We will also send you email newsletters from time to time to inform you about our products, services, promotions and special offers from LULU-RED.COM. If you do not wish to receive email newsletters simply unsubscribe from the email at any time or send an email to our customer services division on enquiries@lulu-red.com in each case writing "unsubscribe" in the subject heading. |
| Contact Us
If your query relates to an order or feedback regarding this site please email on enquiries@lulu-red.com Born to shop Ltd t/a lulu and red REG.OFFICE: PALLADIUM HSE, 1-4 ARGYLL ST, LONDON, W1F 7LD. Co Reg NO.3931537 LEGAL STATEMENT This legal statement contains the terms and conditions that regulate this site By using any pages of this site, you expressly accept and agree to abide by all the terms and conditions contained in this legal statement. Ownership: Copyright & Trademark Lulu&red owns the entire site. All content included on this website (including, without limitation, the trade marks of lulu&red, logos, graphics, text, photos, designs, logos, icons, images, data and software) is the property of lulu&red, its affiliates and licensors and as such is protected by international and UK copyright and other intellectual property laws. The images can be displayed and reproduced temporarily during use of website services and for personal and non-commercial purposes only. The lulu&red images cannot be copied, in their entirety or in part, amended, distributed and published or otherwise used without the written approval of lulu&red and its authors. You may not frame this website within any website controlled by you. |
